If you are not happy with a product, please return it unopened and we will refund your credit card or credit your account with the price of the product excluding shipping charges. If the product is opened we will offer you a 50% refund on the price of the product. Please email firstname.lastname@example.org prior to returning any goods giving a reason for the return. We must receive the product within 30 days of purchase or we cannot give a refund.
All products sold on this site are not guaranteed effective by the owners of this site; product descriptions are a copy of information found on the manufacturer website. We are not directly responsible for the claims made about the products. We do our best to provide you with quality goods so please email us with any queries/problems you might have. Please note that any fraudulent transactions will be reported to the relevant authorities.